Onsite Service & Repair Request

If you would like to lodge a Service & Repair Request with Godfreys Commercial please complete the below form and one of our team members will be in touch. The more details you provide us about your issue, the better we can assist with your request.

Please note once you submit the form our customer support team will make contact within 24 hours, if not sooner, to help you with your request. Our team will then confirm an approx. attendance to site date.

Customer Name

First Name

Last Name

Site Address (For Onsite Repairs)

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Onsite Contact Number

Company Name

Machine Model

Machine Working Hours ( Check unit hour meter)

Serial Number

Purchase Order Number Or Work Order Number

(No invoice is raised if under warranty. PO is discarded)

Basic Troubleshooting

Description Of Issue

Detailed Description (Other)

A detailed description of the issue.

Have you cleaned the filters if you have a blockage?

Have you tried another power point if your charger isn't working?

Have the batteries been charged?

Have you checked for blockages?

Is the cord/plug damaged?

The email address of the person submitting the request.

Name

The first & last name of the person submitting the request.

First Name

Last Name

Phone

(###)

###

####

Is a site induction required

Is a site induction required/